"appointments"

About: Manchester Royal Infirmary Manchester Royal Infirmary Manchester M13 9WL

Posted via nhs.uk 8 years ago

Not very pleased to be told next appointment is exactly 1 year away.Surely this cannot be proper care. dissapointed. No treatment offered.

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treatment

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Central Manchester University Hospitals NHS Foundation Trust

Submitted on 26/10/2015 at 15:10

Published on Care Opinion at 16:06

We are very sorry to receive your comments and concerns via the NHS Choices / Patient Opinion website about your experiences in February 2015. It is very difficult to respond to the specific concerns you have raised without being able to investigate in detail. It is very appropriate for many of our patients to have an annual review and all patients can access the nurse advice line where the nursing staff will assess whether we need to arrange an earlier appointment. Please telephone the Rheumatology Receptionist on: 0161 276 4357, who will put you through to the advice line. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about this. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk they will be happy to discuss this with you.
The Patient Experience Team
Central Manchester University Hospitals, NHS Foundation Trust

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