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Care Opinion

nothing. basically i phoned up ...

Story from nhs.uk

"nothing. basically i phoned up ..."

About: Manor Hospital

(as a relative),

What I liked

nothing.

basically i phoned up and asked to be put through to the kidney specialist. the operator were highly abusive and nasty.

What could be improved

her attitude stunk. improvements? she should be sacked!

Anything else?

AVOID AT ALL COSTS.

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Responses

Response from Walsall Healthcare NHS Trust 9 years ago
Walsall Healthcare NHS Trust

Submitted on 10/12/2014 at 16:40
Published on Care Opinion on 11/12/2014 at 10:44

Hello,

We're sorry to read your comments, this is not how we expect patients who are treated at the Trust to feel. I can see that you posted some time a go and I'm sorry that we haven't responded sooner. If you're interested in healthcare within Walsall and would like to get more involved with the Trust, please get in touch with our Membership Manager, Georgie Westley on 01922 656463 who can advise you about the various patient groups that we facilitate.

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