"Maternity care"

About: Scarborough General Hospital

After an emergency c section my wife was left in pain and had to constantly beg for pain relief. At one point she was refused medication that was prescribed and told that she should feel better, later the same night she was told that they had run out of the prescribed medicine. She had to be admitted back into hospital the day after discharge as she had a really aggressive infection, and once again she has been made to feel weak and like an addict because she asks for medication. I was there when she pressed her buzzer for pain relief, when this wasn't answered I went to the nurses station where I was asked to cancel the alarm (which they hadn't responded to), and told if she wanted pain meds it would mean they would have to page a registrar, even though the meds were prescribed. Also on this ward, from the day my son was born, every nurse, midwife and doctor who saw him commented that he looked jaundiced. He was seen every day and it was remarked upon every day, finally after 7 days a midwife decided to test him to see if he needed treatment, by this time he did. I am currently in the process of signing my family up for BUPA as the thought of my family been treated in this hospital fills me with fear.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Scarborough General Hospital

Your comments have been passed to the teams concerned. We do take comments very seriously and we would like the opportunity to investigate the particular concerns you have raised. Please contact our Patient Advice & Liaison Service (PALS) on 01904 726262 or email pals.@york.nhs.uk and they will be pleased to help.

  • {{helpful}} of {{total()}} people think this response is helpful