"Thank You"

About: Royal Derby Hospital

We are from Telford in Shropshire , whilst attending a bmx race at Alvaston Park in Derby my son had a bad crash ending in a head injury We were bought into the Childrens A&E dept via ambulance, i cant thank the nurses and doctors enough My son had a Ct scan and various xrays which were all done very quickly and with minimul fuss The nursing staff not only cared for my son but made sure that i was ok as i was very distressed and worried, the doctor that cared for my son took the time to speak to me and explain exactly what was happening Thankfully he had the all clear so we were able to bring him home some hours later Once again a huge thank you to the department

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Response from Royal Derby Hospital

Dear Joanna, many thanks for your kind comments regarding our Children's Emergency Department. Our staff strive to provide a high standard of care to all our patients and it is always nice to receive positive feedback to reassure the staff that their efforts have not been in vain. I will certainly ensure that your comments are shared with the relevant staff as we are sure they also will be most appreciative. Many thanks, once again, for taking the time to provide us with this important information and may we take this opportunity to wish you and your family our very best wishes for the future. Kind regards The Patient Experience Team for Derby Teaching Hospitals NHS Foundation Trust

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