"Service at basildon hospital"

About: Basildon University Hospital

I waited an hour and was completely forgotten about When we asked the nurse when will we be seen. The nurse offered no help and very rudely told us to sit down again. The service was very poor and so were the receptionists.

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Response from Basildon University Hospital

We are sorry that you have had cause to raise concern about the treatment you received at Basildon Hospital. Patient feedback is important to us to enable improvements in service to be made, therefore, please be assured that your comments have been forwarded to the senior management responsible for the Dermatology Department to share with staff and take actions as appropriate. If you would like to discuss your comments further, please contact our Patient Advice and Liaison Service on 01268 394440 or email pals@btuh.nhs.uk.

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