"Dislocated thumb"

About: Royal Devon & Exeter Hospital (Wonford)

Having dislocated my thumb and not arriving until 45 mins later. I was quickly processed I didn't edit more than 2 mins before being seen by nurse. The nurse gave me painkillers and then I was whisked to see the doctor. The nurse gave me gas and air whilst I broke down emotionally. (Embarrassing). They both were very kind and caring. Thumb back in it was strapped, again efficient. X Ray. Again efficient and professional. Back to see doctor. Who referred me to outpatient for ligament assessment. Service and care were outstanding. I can't say enough positive things here!! Bless you all

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Responses

Response from Royal Devon & Exeter Hospital (Wonford)

Thank you for taking the time to share your experience of the Emergency Department at the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the care and treatment you received. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received. I wish you a speedy recovery from your injury.

Response from Peter Brain, Volunteer, Healthwatch Devon

Dear Mr Harris

The comments and responses on the web-site of Patient Opinion are shared with us at Healthwatch.

Thank you for responding through Patient Opinion to what was eventually a good outcome. I hope your thumb is OK now.

More generally we are building a picture of the provision of services in Devon and these comments should help the NHS and other providers develop and improve their services.

If you wish to discuss any health or social care issues with us in confidence, including seeking advice or information about services, please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain

Volunteer

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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