"Sonning ward Saturday 1August"

About: Royal Berkshire Hospital

Moved to Sonning ward as RBH is in crisis due to flood and fire Cancer patients are being moved onto Hey Grove everyone else is being relocated across-the-board. Flying visit from Gastroenterology I am not prescribing steroids, you need another colonoscopy I want to see the whole colon this will be arranged at a later date, the biopsy results won't be in till Monday you can go home and come back on Monday. I need medication can I have tramadol I ask. We don't want you leaving here a junkie. There's morphine on my chart can I change that for tramadol. No. And exists to the left. A loud conversation takes place in the hallway as to whether I have diarrhoea and how smelly it is. Neither staff remove the bedpan, Stools in a bedpan left in the toilet 17.23 til 19.23. The toilet is not just for me anybody could have gone in there. Sunday 2nd August Nurse arrives at 10.30am to take bloods. What are the bloods for??? To look for infection!!!! We ruled out infection 48hours ago. The bloods are not showing infection, inflammation, or blood loss. Why are we doing the same tests over and over instead of doing what we know is effective... Intravenous steroids to reduce the inflammation found along my whole colon by ct scan with tracer!!!!! I haven't seen a Dr all day. Nobody has told me what is happening.

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Response from Royal Berkshire Hospital

We are sorry to hear of your concerns, if you have not yet had the opportunity to discuss them with the relevant teams we would be happy to arrange that for you if you call our Patient Advice & Liaison Service (PALS) on 0118 322 8338 or email talktous@royalberkshire.nhs.uk We are very pleased that the nursing care was of a high standard but sorry if the medical teams did not address your concerns.

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