"The Dentist at batley"

About: Locala Community Partnerships CIC / Dental services

(as a parent/guardian),

My daughter has been a patient at Batley Dental Clinic for about 4 years now. She is severely disabled and as you can imagine it is very difficult for us to feel relaxed in a clinical environment. Esther and her great team of different nurses have always made us feel welcome and have always spent time with us. We have never felt that we are just a number, but are treated with dignity and respect. Never once have we been rushed, despite the waiting room sometimes being full of patients.

They do an amazing job, and if it wasn't for them, my daughter would not get the care that she deserves. Just because she is different doesn't mean she should be treated different and she definitely isn't when we go to batley. Well done to all the nursing staff and especially to Esther, and thank you for the service that you provide!

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Responses

Response from Louise Thornton, Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit, Locala Community Partnerships

picture of Louise Thornton

Thank you asmum for posting your lovely comments about Esther and her team at Batley Health Centre.

I will pass your comments to the team, I know they would personally want to thank you for taking the time to post.

Louise Thornton

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Response from Louise Thornton, Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit, Locala Community Partnerships

picture of Louise Thornton

Personal response from the team:

Thank you for your very kind comments. The magic part of this job is tailoring dental care to individual patients – so to hear that we are getting it right for your daughter is reassuring and morale boosting for our team! Thank you for taking the time to post your opinion – we really value your feedback and look forward to seeing you and your daughter again.

Many thanks

Esther

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