"Excellent"

Excellent service and care, came in yesterday morning for gallbladder surgery, was looked after very well and kept informed throughout, unluckily for me there was a bit of a complication during surgery which was sorted out brilliantly and I had to stay the night, this was in a private room with an ensuite and tv and I was extremely well looked after, as much tea and sandwiches as I could handle! In the morning I was offered a choice of breakfasts and was treated amazingly before being discharged! I would like to say a huge thank you to one member of staff, who I believe is a physio ( I was a bit woozy when I saw them). This was is a fantastic person and pretty much saved the day I think! I was a bit upset I couldn't see him to thank the physio personally when I left, so if you could thank them hugely for me!

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Responses

Response from Rowley Hall Hospital

Dear Mr Williams, It makes me very very proud of all of the staff here at Rowley Hall to read such lovely comments from one of our patients. I will certainly pass on your feedback to everyone, especially Martin, the Physiotherapist who took care of you. The feedback means so much to us, we do strive to provide the very best possible care to the patients who choose to come to Rowley Hall Hospital and its nice when a patient takes the time to say we are achieving just that. I hope you make a speedy recovery and return to your normal activities very soon. Mark Lacey General Manager

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