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Outstanding treatment from the most professional...

Story from nhs.uk

"Outstanding treatment from the most professional..."

About: The James Cook University Hospital

Three members of staff all looked after me - service excellent customer care . Very professional, cannot thank them all enough, I was extremely nervous as I have fear of needles and hospitals. The staff I dealt with from entering the building to leaving I wish to personally thank. I was very impressed how one member of staff read out my details they checked and checked again. If you require the best level of nhs care you will be relieved to know this is the best place. Please do not be scared.

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Responses

Response from The James Cook University Hospital 8 years ago
The James Cook University Hospital

Submitted on 03/08/2015 at 15:06
Published on nhs.uk on 04/08/2015 at 02:31

Good afternoon Thank you for your comments regarding the care and treatment you received during your admission to The James Cook University Hospital. It is always pleasing to receive words of thanks and I very much appreciate you taking the time to contact us. I shall certainly forward your kind words to the staff involved, who, I am sure will be equally pleased to read them. With best wishes Miss Helen Newman IG & Patient Safety Officer

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