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Care Opinion

Ward 8

Story from nhs.uk

"Ward 8"

About: Heartlands Hospital

Found the staff very rude and un professional You could be there buzzing for 30 min, you don't get a quick response Disgusting treatment toward you not friendly staff

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 28/08/2015 at 19:06
Published on Care Opinion on 31/08/2015 at 09:18

Dear Anonymous

Thank you for your feedback regarding ward 8 at Heartlands Hospital.

I would like to look into your experience in more detail and would be most appreciative if you would contact me at your convenience so I may obtain more information from you?

I can be contacted on 0121 424 0808 or by email: marie.helebert@heartofengland.nhs.uk.

I look forward to hearing from you.

Yours sincerely

Marie Helebert

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