"Lack of privacy"

About: East Surrey Hospital / General medicine

(as the patient),

I was experienced of very stressing situation in the Gatewick Airport one evening, created by the Border Forces, because I came to enter in UK thinking everything was regular.

Then I was treated as a great Criminal-man, they were taking pictures of different directions "old man of 69 years, Diabetes and with Blood Hypertension, what can do, and why not using brain properly? " and came from Italy fasting for nearly 20 hours "it was during Islamic fasting month" and not permitted to take own medicine bringing with me for my Diabetes & BP, and that happened while was in the Airport detention-room.

Then when they saw me lying down came to see me asking what I feel, then they started calling medical staff, then one man came "he said he was not having idea about the medical but he knows to stabilize bones when there is suspected any fracture or to stop bleeding and thereafter he called those staff of the Ambulance to take me to the Hospital, they came and tested my Blood sugar and they did ECG and found some changes in Blood sugar and ECG waves and therefore I was brought to the Surrey and Sussex Hospital in ER "here behavior of young doctors was not so professional, they examined me with presence of my body-guards which I consider it should be secretly done by medical staff only".

And from here to the Ward of the Acute Medical Unit with my two body-guards.

I was discharged after completing investigations and on the same day I received letter also from the Border Officers where is granted Permission to enter temporary in London for nearly 3 weeks.

Thanks for giving me this chance of telling my story.

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Responses

Response from Ben Mearns, Chief of Medicine, Surrey and Sussex Healthcare NHS Trust

picture of Ben Mearns

Dear Mugne

Thank you for letting us know. I am very sorry that you did not feel that your privacy was respected and I would like to look into this further for you.

If you feel able to give me your email address and details such as name and date of birth please do so at ben.mearns@sash.nhs.uk.

I will be more than happy to look into this and act to prevent similar issues in future.

I do hope that you are well.

Kindest regards

Dr Ben Mearns

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