"ep study and ablate if safe to do so ."

About: Blackpool Victoria Hospital

the Consultant oozes class. professional skilled direct honest . The Consultant met their initial objectives of ep study and ablate if safe to do so. the dr made numerous attempts to safely ablate but had the presense of mind to call it off and live to fight another day .many would have carried on and who knows. I felt safe and sensed their presense when I feeling any discomfort. They also helped guide another doctor who attempted ablation of my posteroseptal pathway and was always on hand to stop an ablation being made by the other dr. who to their own credit did check with the Consultant if the catheter ablation probe was being positioned away from sensitive tissues .and safe for themself to ablate.and when the Consultant said ablate I kind of felt it was being safely done. They earned their acclaim that day.and all the staff well done.thankyou for your safe efforts .mr paul betteridge and family. I dreaded any damage to av node or arteries etc . thanks for keeping me safe from that.your a credit to your profession. I did hear the other doctor being guided of the Consultant mention future attempts with 3d imaging. either way I like to thank all the nursing domestic clerical and support staff. Big thank you.i nervously thankfully await my next ablation attempt of my tricky posteroseptal pathway and thank the Consultant for their personal professional safe investigation and ablation attempts on this occasion.

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Responses

Response from Andrew Heath, Lead in Patient Experience & Engagement, Blackpool Teaching Hospitals NHS Foundation Trust

Thank you for leaving feedback on your recent treatment and the attention that you received. I am pleased that the staff’s commitment and competence made such an excellent impression on you. All our Staff actively drive the Chief Nurse’s vision of the 6 C’s (Care, Compassion, Commitment, Courage, Competence, and Communication) and it is always appreciated when this is recognized. I will make sure that your comments are shared with the team who will be delighted to hear that their Professionalism helped you. I wish you well in your immediate recovery and any further interventions you may need.

Thank you once more for taking the time to give your feedback.

Andrew

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