About: Fairfield General Hospital

After being told to wait 6 hours on a chair in a freezing cold room I was then seen by a doctor who had no respect for me whatsoever (ENT doctor) and did not seem very happy to do the procedure. Hospital was all too keen to discharge me despite the fact that I was suffering from post-op complications. I still can't taste food - sweet taste buds seem completely gone. No one advised me of this potential post-op complication and this is not listed on the NHS complications list. My tongue hasn't been damaged either. I am in the process of making an official complaint and can only hope that I will be able to taste food soon.

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Response from Fairfield General Hospital

Thank you for taking the time to leave your comments. We apologise that on this occasion we did not meet your needs. We strive at all times to deliver the highest possible standard of care. We will use your comments to make improvements and forward your comments to the relevant area. Regards The Pennine Acute NHS Trust

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