"I was referred for treatment by ..."

About: Royal Stoke University Hospital

(as the patient),

What I liked

I was referred for treatment by the Radiotherapy Dept. All the staff were professional, knowledgable and helpful. They made what could have been a difficult time into a supportive and cheerful experience. All the staff, be they Receptionists, Radiotherapists, Nurses or Doctors were considerate and honest in their dealings with patients; even when the machine broke down! They are a credit to you and this hospital should be proud of them

What could be improved

What ever could have been improved in the structure will no doubt be rectified in the new building.

Anything else?

I hope that the sense of community is not lost in the move.

Thanks to all the staff in this department over the last few weeks

Story from NHS Choices

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