"Some of the staff were very nice, ..."

About: Royal Stoke University Hospital

(as the patient),

What I liked

Some of the staff were very nice, some were not.

What could be improved

The toilets at that time were a disgrace, I went in on one day and there was human feces all over the floor and when I went back in at on two other occasions that day into the evening it was still not cleaned. I informed a nurse of the mess.

Anything else?

Wish they would get to the bottom of my health problem. A doctor told them to do one thing and someone else overruled him and I do feel that if I had been tested for what he told them , I would not be having all the problems I am still having now.

Story from NHS Choices

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