"A visit to northallerton A&E"

About: Friarage Hospital Site

Was sent there by the pharmacy because they felt that my blisters needed a higher level of treatment once there was basically hounded out of the A&E and made to feel a cheat, i"m a school teacher and would certainly not have treat a pupil in this way, respect and manners cost nothing and the person I met there lacked in this department. All to often we here how badly our nhs staff are treated and how sorry we should feel for them , not anymore i'm afraid the place was quite so it wasn't as though they were over run with other work I must have arrived at tea break. No it was obviously my own fault suffering from sun burn and very bad blisters on my shoulders he must have seen me as a self harmer or time waster and treated me accordingly his words being who sent you here, they should not have, leave and let nature not the NHS take its path still this could be the new way of treating people unfortunately nature did nothing for my pain and discomfort.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Friarage Hospital Site

Good afternoon Thank you for contacting us regarding your visit to the Accident & Emergency Department at the Friarage Hospital. I am sorry you have cause to complain and we will of course investigate this. I should be grateful if you would contact me at your earliest convenience on 01642 854500, to discuss your concerns further and the options available to take them forward. Yours sincerely Miss Barbara Bellamy IG & Patient Safety Advisor

  • {{helpful}} of {{total()}} people think this response is helpful