"Great and quick care"

About: NHS Lothian

(as the patient),

There always seems to be people speaking about huge waiting times with the NHS but it wasn't the case for me. I was able to book a GP appointment for the same week last month when I found a small lump on parts down south...

I saw my GP and had an appointment at the ultrasound department at Lauriston Place for just three weeks time.

I arrived at my appointment and was seen within about five minutes. The whole thing was really speedy (and the nurse who helped with the scan was very comforting, kind and friendly too which put me at ease getting things out in front of two female nurses - I think her name was Joyce).

I just wanted to say a big thanks - we're very lucky to have the kind of care I received here in Scotland - I don't think we appreciate it enough. Big thumbs up!

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian

Dear Thumbsup,

Thank you for your posting and l was pleased to hear of your experiences when you recently visited your GP and your subsequent ultrasound.

It is always nice for the staff to hear such positive feedback and l will pass this onto them at Laurieston Place.

Best wishes

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