"when i rang about my father the ..."

About: Hospital Of St Cross (Rugby)

(as the patient),

What I liked

when i rang about my father the staff were helpful about his condition

What could be improved

I live in Greece and was told they could not phone me so I had to give my elderly cousins no and she relayed information this was stressfull for her.I am not happy that if anything untoward happened to my 94yr old father I would be the last to know.

Story from NHS Choices

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