"Clean hospital"

About: University Hospital (Coventry)

(as the patient),

What I liked

Clean hospital

What could be improved

The communication from 1st appointment to discharge was a shambles to say the least. Individually some of the staff were ok but most of the time communication problems between different depts caused a lot of concern. Even on the day I was booked in for polyp removal and a nurse had me booked in for a hernia operation. I was even sent home without a discharge letter and no aftercare.

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