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"Mamogram follow up appointment"

About: West Scotland Breast Screening Centre

(as the patient),

Attended for Mamogram 13/07/15 sonographer was excellent I was advised results could take 3-4 weeks. Results recieved by letter 22/07/15. This experience was reassuring and positive for me.

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Responses

Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 8 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 03/08/2015 at 16:04
Published on Care Opinion at 21:08


Dear weeshell,

I am so glad that every stage of your experience was so positive, from the nature of the sonographer to the speed of your results. I also appreciate that you have taken the time to write to let us know about your experience, as we learn just as much from the good experiences as we do the bad.

Thanks again,

Lorna

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