"Experience at A&E and Home Care Team"
About: Northern General Hospital / Accident and emergency Northern General Hospital Accident and emergency S5 7AU
Posted by Lyner63 (as ),
Gentleman aged 81 had his right leg give way and couldn't weight bear. He called 111 and an ambulance took him to A&E. He has no complaints about A&E who treated him well and did tests, including an X-ray, that showed he had got a trapped cartilege and a chest infection. He was admitted for a few days.
His complaint is about the Home Care Support Team (HCST). He had been in A&E for about half an hour when a member of the team asked him to walk. He couldn't see the point in this as he was there because he couldn't walk. The HCST said once he was on the ward they would come up to see him to arrange some physio. He had been on the ward for a few hours when the member of the HCST appeared at the door of the ward and waved to him. He saw nobody from that team again. There was no follow up from them and no physio organised.