"Had to labour on my own, ignored my the night..."

About: St Mary's Hospital (London)

I was induced at midnight, my waters broke within 30 minutes. I started feeling contractions soon after. My husband was sent home at 3am, as according to the midwives, I wouldn't be in established labour for at least another 8-12 hours. He reluctantly left. I was stuck on the quiet side of the postnatal ward, in a bed in between two women who were being observed antenatally, in no pain and sleeping. The pain got stronger and when I finally asked for some pain relief around 6am, the midwife on duty said they would come around with some paracetamol soon. An hour later, they still hadn't come. I waked over to them and asked for pain relief and they gave me some paracetamol and a cup of water. By 8am the pain was so bad I called for a midwife and they just handed me the gas and air, without explaining how to use it properly. It was now coming up to 9am and I now felt I needed to push. A different midwife examined me and said "you're 9cm dilated, why are you not on the labour ward?!" I was stuck in a wheelchair and had to grab my mobile off the side to ring my mum and husband and tell them to come quick. I really thought I was going to give birth alone. Luckily, within a few minutes of them arriving, I gave birth. Worst experience of my life. I'm very much traumatised by it.

Story from NHS Choices

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Response from St Mary's Hospital

Imperial College Healthcare NHS Trust is extremely concerned about your comments you have posted on NHS Choices. We would like to apologise for your experience using the Maternity service at St Mary's hospital. Patient Advice and Liaison Service (PALS) would like to discuss this matter further and have the opportunity to look into your concerns. We would encourage you to contact PALS by email on pals@imperial.nhs.uk or by telephone 0203 313 0088

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