"Thank you to amazing compassionate staff"

We want to say a huge thank you to Brant Ward and in particular one member of staff for the care and compassion shown to our dad. Although dad should probably not have been referred there in the first place, Brant ward has been the only one of four health institutions to really listen to his needs and those of the family. Dad has been moved on to hospital now but this member of staff has kept in touch with us and kept us nformed of everything that was happening, even though we could tell they had an awful lot else to deal with. We are so grateful and cannot thank or praise everyone highly enough.

Story from NHS Choices

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Responses

Response from Older Peoples Mental Health Services

The staff on Brant Ward would like to say thank you for these kind words especially as we are so aware of the difficult time the family are experiencing at the moment. We pride ourselves on the little things that make a huge difference to our patients and their families and are pleased we have been able to help to get the care and treatment they really need for their loved one. Nikki Pedge, Ward Manager, Brant Ward, Witham Court.