"Standard letters."

I was sent what turned out to be a standard letter, where a letter relating to my treatment should have been sent. I was told that I would not be able to drive for 24hrs and that I should be accompanied. I had to take 2 days holiday as my treatment was early afternoon, my wife accompanied me so she lost half a day's work. I had to get a taxi there and back, £50:00. I enquired about this on my follow up appointment and was informed that I could have driven there and back and could have gone straight back to work. This cost me almost £280:00 which I could ill afford. I think your system needs updating.