"Gaining confidence"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult Mental Health Services - Community (City)

(as a volunteer/advocate),

A few months ago, I was referred the Social Inclusion and Wellbeing Service. My confidence was rock bottom. I was staying in the house a lot and getting on a tram gave me panic attacks.

I met S for an initial chat and we started looking at things to do to get out of the house. I joined the Monday group, from 2 to 5, a big group. We met at Debenhams for coffee and a chat. When it gets warmer, they go on outings. Then I stated doing voluntary work on a Monday. I was working in a Day Centre, in a small group, so it was more relaxed. It was the Carers Trust.

Staff were very nice. S showed me opportunities on the Do-it website and I applied for a few. It was interesting. There were some people with dementia. We were supporting people doing things they remembered, playing cards and dominoes. There were 3 staff and volunteers, so it was one-to-one. It helped me loads – built up my confidence. Then S told me about a job, working on bank in a Care Home. She checked with me if it was too soon – but I felt ready and applied and got the job. It’s different to what I have done before as a Care Assistant. It involves a lot more communication with outside contractors. It will involve training.

The only concern I have about the service is that initially we were only given 3 months, which would have been too rushed. Luckily, it worked out for me and I got an extension due to finding work. As I am about to be discharged from services, I am joining a group (Fit for Work) for support in work.

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Response from Julie Swann, Team Leader, Social Inclusion and Well-being Service, Nottinghamshire Healthcare NHS Trust

Dear Traceyj,

Thank you for sharing your experience of the Social Inclusion and Well Being Service.I am delighted to hear that the service has been able to support you in increasing your confidence and developing your skills in a positive way. It is fanstastic that you have started work and I wish you very success in the future.

I will pass on your kind words to the team

Kind Regards

Julie Swann

Team Leader

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