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"Better than I expected"

About: Musgrove Park Hospital (Taunton)

Today I had an MRI scan. Having listened to many accounts I was scared to say the least. Firstly the staff were friendly, explained what I should expect, then not only showed me the machine but explained how far into it was to go. They made sure that I was comfortable and fully aware of what to expect. Having earplugs in and headphones playing the music of my choice, the half hour flew by, I wasn't far off going to sleep. What I thought was going to be a 'not nice' experience was actually very relaxing, most of which I think can be put down to the very professional but caring staff putting me at ease. Many thanks to you all. Linda Keeble

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Responses

Response from Musgrove Park Hospital 8 years ago
Musgrove Park Hospital
Submitted on 06/08/2015 at 13:03
Published on nhs.uk on 07/08/2015 at 02:30


Dear Linda Keeble, thank you very much indeed for the taking the time to write to give praise to the staff who recently looked after you in the X-ray Department at Musgrove Park Hospital. It is always a pleasure to receive commendations such as yours and I thank you for your kind comments which I will pass on to the staff involved; positive feedback is much appreciated. Lucille Hoose. PALS & Complaints Lead

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