"Kempton day unit"

About: Royal Berkshire Hospital

My son had to have a minor operation in kempton day unit recently, from the time we went to pre op to the discharge on op day my son (& us mum & dad) were treated fantastically). All of the staff took their time in explaining everything to us & our 7 yr old son, they spent time with us, always checking in us, nothing was too much for them. They were always happy, smiley, professional at all times. It was my sons first experience of being in hospital but he was looked after amazingly well.

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Responses

Response from Royal Berkshire Hospital

Thank you very much for taking the time to post your feedback. We are pleased to hear that your son’s first experience of hospital was such a positive one. This is just what we are trying to achieve, so that if a child then has to come back for any future treatments, it is not such a daunting prospect for them or their carer. We hope that your son is now fully recovered. The matron for the area will ensure the appropriate staff are made aware of your kind words

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