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"Neurologist need training"

About: William Harvey Hospital (Ashford)

After receiving a copy of my notes from my appointments by 2 different Neurologist, there were a few mistakes in them. It felt like one Neurologist did not listen to what i had said to them, as i felt their notes were all over the place and incorrect. and the 2nd letter i received from a different Neurologist. had incorrect information, and re tracking what they had said in a previous letter a couple of months back.......one unhappy patient, do they realise that they are playing with people's emotions

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Responses

Response from William Harvey Hospital (Ashford) 8 years ago
William Harvey Hospital (Ashford)
Submitted on 26/07/2015 at 23:07
Published on nhs.uk on 28/07/2015 at 02:31


Oh dear, I'm sorry to hear about the mistakes. Please contact the Patient Advice and Liaison Service (PALS) and we will do our best to sort this out. PALS telephone numbers are 01227 864314 or 01227 786145 or you can email ekh-tr.PALS@nhs.net

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