"Urology Department"

About: Blackpool Victoria Hospital

I had to have a cystoscopy at the Urology Department recently. Everyone was thoughtful and patient, everything was explained clearly, before, during and after the procedure. There was no pain and every effort was made to ensure I was comfortable. I would like to say a big thank you to the Consultant and all the staff as everyone was brilliant.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Andrew Heath, Lead in Patient Experience & Engagement, Blackpool Teaching Hospitals NHS Foundation Trust

Thank you for the positive comments that you have made about the care and treatment you received.

I am pleased that we were able to make this as comfortable as possible and explain everything clearly. I will ensure that your kind feedback is passed onto the team in Urology as I am sure they will be delighted to know that you have had a positive experience.

Many Thanks again for taking the time to comment.


  • {{helpful}} of {{total()}} people think this response is helpful