"dont go there"

About: Royal Oldham Hospital

just been to A and E will upper and lower back pains, when I was seen the doctor came into the cubicle, where I was leaning against the bed trying to support my back, and asked me what was wrong. I then started to explain my concern to which the doctor then asked me if I had been to see my GP I said no as I though it was more important to see a doctor at A and E where they have more equipment to examine me, they then asked me if I had taken any pain killers to which I said no because of all the other tablets I take for my heart condition. I was then asked what I wanted them to do to which I replied help my pain, I was the asked what I wanted them to do. I took offence to this type of attitude as I was in considerable pain so Iam doing as I am told and going to see my GP who will the get an appointment to see a back specialist which im sure will be in two or three months time during which I will carry on taking pain killers with all my heart tablets and hope there will be no reaction so I will be around to see the specialist.

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Response from Royal Oldham Hospital

Thank you for taking the time to leave your comments. We apologise that on this occasion we did not meet your needs. We strive at all times to deliver the highest possible standard of care. We will use your comments to make improvements and forward your comments to the relevant area. Regards The Pennine Acute NHS Trust

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