"the night shift nurse was the ..."

About: Russells Hall Hospital

(as the patient),

What I liked

the night shift nurse was the most freindly of all i had contact with

What could be improved

Some attitudes... iwas in for 3 days and two nights.The Doctor who put a cannula in my arm, left the needle on the side of my bed cabinet.

There was used plaster and cap under my bed.

On 3 occasions i was not given food.

Another time had to request water 4 times!!.....waiting 2-3 hours before this request was granted. I was not on nil by mouth

Anything else?

day shift nurses not friendly, left on my own and not checked on...an awful time

Story from NHS Choices

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Responses

Response from Russells Hall Hospital

Thank you for taking the time to post your comments. We are very sorry to hear that you feel you did not receive the standard of care that we normally expect from our staff. Please contact our Patient Advice and Liaison Service (PALS) on 0800 073 0510 who will be happy to look into your concerns.

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