"Acute Medical Services"

About: Royal Lancaster Infirmary

i would like to thank all staff on Acute Medical dpt for their support with one exception, this particular member of staff showed no empathy and was bullying in their tactics to relieve the bed situation. As it happened I was later diagnosed with secondary tumours in my abdomen despite them wanting me to go home the day before when tests hadn't been completed. Very upset and stressed by their manner and treatment!

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Response from Royal Lancaster Infirmary

Many thanks for taking the time and trouble to post your comment regarding the service at the Royal Lancaster Infirmary. We would need some more information from you in order to investigate fully and provide you with a response, and we’d therefore ask you to contact our Patient Relations team on 01539 716621 to allow us to carry this out. Many thanks again.

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