"Aboslutely Nothing"

About: Russells Hall Hospital

(as the patient),

What I liked

Aboslutely Nothing

What could be improved

The attitude of all staff

The efficiency of A&E

Anything else?

I was admitted via ambulance to the A&E unit after I had attempted suicide by overdose. The ambulance staff got me to the hospital in record time, but once there I was made to wait in a corridor with my Girlfriend who was distraught for over 20 minutes. Surely if somebody has ingested a lethal dose of something they should be seen immediately? Not the case. I then sat in a waiting room for one and a half hours and at no point did any nurse or doctor check on me. By this point they would have known from my file that I suffered from Multiple Personality Disorder.

A terrible hospital. The cost of going private is well worth it.

Story from NHS Choices

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Response from Russells Hall Hospital

Thank you for taking the time to post your comments. If you wish us to look into your concerns, please contact our Patient Advice and Liaison Service (PALS) on 0800 073 0510.

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