My husband attended clinic 9 today as per letter, for pre-op prior to cataract surgery. Was measured for lens and informed these were in stock. Then taken to clinic 6 for the rest of the pre-op procedure. Waited awhile then was told another appointment would be sent as they were snowed under with patients.. Why send him a letter with a date and time and then not carry the procedure out. This is totally unacceptable. I hope when he gets another appointment the same thing does not happen again. Apart from costing us money to get someone to bring us to the hospital we now have to do the same again. We pensioners are not made of money.
"Dis-organised"
About: University Hospital (Coventry) University Hospital (Coventry) Coventry CV2 2DX
Posted via nhs.uk
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