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The care from the staff they gave ...

Story from nhs.uk

"The care from the staff they gave ..."

About: Russells Hall Hospital

(as the patient),

What I liked

The care from the staff they gave to me were brilliant, even though they were very busy they still found the time to pop in to see if i was ok.

It was a lovely atmosphere there, very friendly, they couldnt do enough for me.

A big THANK YOU to all the staff in the EAU Department thanks to your care im on the mend x x

What could be improved

Food wasnt brilliant but eh is it ever in hospital lol

Anything else?

Outside my cubicle there was a sink and anti bacterial gel, if i had a pound for each time these were used i would of made a fortune! they were very tight on hand washing, every time they came out of a cubicle staff were washing their hands.

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Responses

Response from Russells Hall Hospital 14 years ago
Russells Hall Hospital

Submitted on 22/12/2009 at 10:51
Published on nhs.uk on 23/12/2009 at 04:19

Thank you for your kind comments about the care you received while being treated in the Emergency Assessment Unit at Russells Hall Hospital.

Our menus are continually reviewed by the catering department and dieticians to provide the best food possible to our patients and we try to offer our patients a variety of foods that are nutritionally balanced and appetizing.

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