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Urology procedure

Story from nhs.uk

"Urology procedure"

About: Countess Of Chester Hospital

Recently had a urology operation and overnight stay at the Countess. I was treated courteously and as a human throughout. The medical staff kept me informed and reassured, and the nursing staff, including a team of student nurses were so helpful and solicitous. Previous encounters with A&E were also superb - a clean, calm, well-run department with attentive and caring staff. Well done.

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Responses

Response from Countess Of Chester Hospital 8 years ago
Countess Of Chester Hospital

Submitted on 23/07/2015 at 17:29
Published on nhs.uk on 25/07/2015 at 02:31

Dear Sir/Madam Thank you for your kind words about your experiences in the Emergency Department and Urology Department. We would like to thank you for taking the time to compliment our staff. Your comments will be shared with the staff in both departments. We hope you are recovering well from your surgery and would like to thank you once again for your positive feedback. Regards The Patient Experience Team

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