"I cannot thank the staff enough"
About: Pilgrim Hospital / Accident and emergency Pilgrim Hospital Accident and emergency Boston PE21 9QS
Posted by charlottier (as ),
My story started with an out of hours appointment at Lincoln County where the gp that I saw was amazing, far better than you would expect. After being admitted and taken to the ward for repeat nebulizers which I never received, it then took 10 hours from start to finish to essentially just be discharged, following x-rays and blood tests of which they couldn't get on the system to tell me the results.
5 days later and still no better I had an emergency appointment with my GP, I was sent straight to Pilgrim Hospital A+E department who were told that I was on the way. I was met straight away by the triage nurse who was kind and very understanding. I was assessed and taken through to the resus room. In the next 30 minutes all of the staff that I met were amazing, efficient, and all took the time to explain what was happening in a reassuring, friendly manner. I had bloods, blood gases, chest x-rays, IV inserted, nebulizers and heart monitoring all in the space of 45 minutes. I cannot thank all of the staff in charge of my care enough, they were all amazing and upon discharge assured me that I was welcome to return if my condition started to deteriorate. If the staff are reading this then thank you so very much I couldn’t have had better care even if I had paid for it.