"Botn reception staff and the nurse ..."
About: Solihull Hospital Solihull Hospital Solihull B91 2JL
Posted by yvonne (as ),
What could be improved
Botn reception staff and the nurse on duty was unhelpful, and at times gave the impressions that both me and my child were " a pain". The nurse on duty was more interested in reading a magazine than offering any help or support. At the start,actually said I should go to my doctor, and not listened to the fact I had tried to get in...
I also thought the parking sign was a joke ... just outside the walk in centre is parking spaces, when I asked about the parking to to the nurse... she stated " it was at my own risk "... so, could I park or not ? eventally, after discussing my concerns in front of everyone, I eventally got to speak to a doctor...... she was a little more supportive... all in all, a really unhelpful horrible experince my me and my daughter who is only 12yrs... NEVER again....