"The nursing staff did everything ..."
About: Heartlands Hospital Heartlands Hospital Birmingham B9 5SS
What I liked
The nursing staff did everything they possibly could for my relative despite obviously beingoverstretched.
What could be improved
The cleanliness of the hospital was poor, it was frightening to see the state of the public toilets. The NHS provide alcohol gels when you enter the hospital and wards however you see very few people using it and they aren't challenged by staff. However when the cleaning staff had been round they did a fantastic job. I can only imagine like every other public department the state of the hospital is due to a severe lack of under funding.
I would not like to be a patient at this hospital.