About: Heartlands Hospital Heartlands Hospital Birmingham B9 5SS
What I liked
What could be improved
the hospital needs a good clean. Everything needs improving from the waiting areas and toilet facilities that are dirty to the lack of care shown by staff. Too many people in authority positions not doing their job and are arrogant.
Authority figures need to go back to basics and understand that most patients are there to be cared for. Lack of empathy and too much arrogance shown by senior staff. Hospital needs a good clean.