"discharging me because they changed appoinments"

About: Queen's Medical Centre

I was due to go and see a consultant in ENT about hearing loss and chronic tinnitus but they kept moving my appointment forward to different consultants, I never got to see anyone and they discharged me I have to have someone come with me as I have other serious issues, yes I did have to change appointment once but it was for two days time? not enough for me to sort been treated with disdain the whole time

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Responses

Response from Nottingham University Hospitals NHS Trust

Thank you for getting in touch with us. Your comments are noted. If you are ever having trouble with appointments you can contact our PALS team on 0800 183 0204 or PALS@nuh.nhs.uk. However, I would be keen to discuss your concerns with you directly, particularly as your message seems to suggest you were discharged without treatment. If you wish, you can contact me on 0115 9249924 ext. 66459 or email Hannah.docherty@nuh.nhs.uk.

Kind regards,

Hannah Docherty.

Matron, Head and Neck.