"Mis-diagnosis"

About: Medway Maritime Hospital

Was admitted in October 2014 with severe chest and neck pain. After a week was told that two discs in my neck were crushing a nerve causing chest pain and numbness in left arm and sent home with some morphine and told that it would clear up in a couple of months. After complaining on this page and nearly 9 months later I had a follow up appointment on Monday 13th July only to be told that the neck problem was not as bad as they made out and was not the cause of the chest pain. I was told to go back to the GP about the chest pain. Great. So I have put up with excruciating pain in the chest for 9 months now and now I have to start all over again and go back to the GP and insist on a referral so the problem can be investigated. I can see why Medway Hospital has got the poor reputation it has.

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Responses

Response from Medway Maritime Hospital

Thank you for taking the time to provide feedback on your experience at Medway Maritime Hospital. We are sorry that the care that you received was not of the standard that you should expect. We would like to look into your individual case in more detail but unfortunately we are unable to do this without more information. Please can you contact our PALS team on 01634 825004 so that we can look into your case.

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