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Children's A&E

Posted By CGRK

"Children's A&E"

About: Good Hope Hospital / Accident & emergency

(as a parent/guardian),

My son fractured his metatarsal and attended children's A&E at Good Hope on 2nd July. The care he received was second to none.

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 28/08/2015 at 17:30
Published on Care Opinion at 17:46

Dear CGRK

Thank you for your comments regarding the care recently received by your son when you attended Childrens Accident and Emergency on 2nd July 2015.

Patient and family feedback is extremely important to us and I am very pleased that your son received excellent care and treatment.

I will forward your comments to Dr Ola Erinfolami Clinical Director for Emergency Services and to Angela Birmingham Matron for Emergency Services at Good Hope Hospital who will ensure that your comments are communicated to all of the Emergency Team at Good Hope Hospital.

I sincerely hope that your son is continuing to recover well from his injury and once again thank you for taking the time to provide your feedback.

Kind regards

Marie Helebert

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Good Hope Hospital 8 years ago
Good Hope Hospital

Submitted on 10/09/2015 at 13:54
Published on nhs.uk on 11/09/2015 at 02:30

Dear CGRK

Thank you for your comments regarding the care recently received by your son when you attended Childrens Accident and Emergency on 2nd July 2015.

Patient and family feedback is extremely important to us and I am very pleased that your son received excellent care and treatment.

I will forward your comments to Dr Ola Erinfolami Clinical Director for Emergency Services and to Angela Birmingham Matron for Emergency Services at Good Hope Hospital who will ensure that your comments are communicated to all of the Emergency Team at Good Hope Hospital.

I sincerely hope that your son is continuing to recover well from his injury and once again thank you for taking the time to provide your feedback.

Kind regards

Marie Helebert

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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