"Overwhelmed by the great service"

About: Royal Gwent Hospital / Radiology

(as the patient),

I was phoning to find out how long the waiting list is for Ultra Sound scan. I rang and got through from the main switchboard very quickly. The lady who answered was polite and pleasant.

I explained that my GP had referred me and I wanted to know what the likely waiting time was to be. Having described the type of scan she looked to see what dates she could offer me. I have accepted a date for tomorrow at a different hospital where there had been a cancellation.

I am overwhelmed by the great service. Thank you.

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Responses

Response from Aneurin Bevan Health Board

Many thanks for posting, we really appreciate you taking the time to do this.

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