"Extremely rude!"

About: Royal Surrey County Hospital

I rang reception this morning to find out what time my appointment is tomorrow because I am not allowed to eat or drink 6 hours before! So I ask the receptionisr if they could find out for me. The response I got was "No!" I asked why and I got the rudest responses! I am absolutely out raged at how rude and disrespectful they were towards me! I rang this morning ( 19 July ) at 11:31 am. So I suggest that's someone should speak to them about job title because clearly they are not doing their job! Being so rude to patients! Clearly they shouldn't be working with the general public!

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Responses

Response from Royal Surrey County Hospital

Good morning, Thank you for taking the time to write this review and bringing this issue to our attention. We are sorry to hear that you didn't have a positive experience. We will pass your feedback onto the Manager of the receptionist team to address this issue.

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