The receptionist based in ED was rude, didn't explain the system but then reprimanded my daughter when she didn't understand what she had to do. They actually made her cry. This is not acceptable.
"Urgent Care"
About: Russells Hall Hospital / Dudley Urgent Care Centre Russells Hall Hospital Dudley Urgent Care Centre DY1 2HQ http://www.dgft.nhs.uk/
Posted via nhs.uk
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