"1st. Class"

About: Musgrove Park Hospital

Today I had an appointment to find out the results of my op and what was next. All the staff from the desk to the consultant was so friendly making me feel relaxed. I was like a big lump of jelly when I first went in, in no time I was put at ease. Everything was explained in plain language that I could understand. It was lovely to be talked to and not 'down to'. Thank you all so much.

Story from NHS Choices

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Response from Musgrove Park Hospital

Thank you very much indeed for the taking the time to write to give praise to the staff who recently cared for you at Musgrove Park Hospital. It is always a pleasure to receive commendations such as yours and I thank you for your kind comments which I will pass on to the staff involved; positive feedback is much appreciated. I do hope this finds you keeping well. Lucille Hoose. PALS & Complaints Lead

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