"Brought step son to a & e"

About: Arrowe Park Hospital

I attended a & e with my step son last night. It was clearly very busy. Having said that we were seen quickly, the staff were caring, considerate and informative. The hospital was clean and brightly decorated in the children's area. Many thanks to all the staff.

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Response from Arrowe Park Hospital

Thank you very much for your kind comments. We are proud of the care and service provided by our staff. We hope that your step son has recovered well. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Children's Emergency Department. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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