"My mother who is nearly 101 was ..."

About: The Princess Royal Hospital (Telford)

(as the patient),

What I liked

My mother who is nearly 101 was admitted to PRH for abdominal pain she was at all times treated with dignity and respect. There was never any question of ageism in her treatment which involved significant surgery and a period in a high dependency unit. She has, thanks to the excellent care from the surgeons anaesthetists and nurses, survived and returned home full of the joys of spring - what a tribute to the care provided.

Every visitor from far and wide commented on the ward staff , the cleanliness and the concern shown well done to you all and many thanks .

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Responses

Response from The Princess Royal Hospital

Thank you for providing comments about our services. We aim to provide high quality services for all of our patients, and we are pleased to hear that your experience matched up to our aspirations.

Since this national website is anonymous your contact details are not shared with the hospital. However, if any members of our staff (or the whole team!) were particularly deserving of thanks or recognition then you can nominate them for the Chairman's Award (see www.sath.nhs.uk/about/awards.asp for more details). The Chairman's Award is presented at every Trust Board meeting. It recognises and thanks staff who go that extra mile for their patients and for their colleagues.

More information about how to make comments, compliments and complaints about our services can be found on our website at www.sath.nhs.uk

Thanks again for taking the time to comment on our services.

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